Refund policy

Thank you for shopping at our store. Your satisfaction is our top priority, and we aim to ensure a smooth shopping experience. If you're not completely satisfied with your purchase, please review our return and refund policy below.

Eligibility for Returns

Items must be returned within 30 days of delivery.
The product must be unused, in its original condition, and in the original packaging.
Proof of purchase (receipt or order confirmation) is required.
Non-Returnable Items

Personalized or custom items.
Items marked as final sale or clearance.
Used or damaged items not caused by shipping.
How to Initiate a Return

Email us at tilaya1@gmail.com with your order number and reason for return.
We will review your request and provide instructions for returning the item.
Return shipping costs are the responsibility of the customer, except for defective or incorrect items.
Refund Process

Approved returns will be processed within 7–10 business days of receiving the item.
Refunds will be issued to the original payment method.
For questions or concerns, contact us at tilaya1@gmail.com. We’re here to help!